COVID-19 Response Guidelines for Clients

Please limit the number of people in the lobby to no more than 2 clients at a time.

We encourage you to drop off your animal in the morning and pick them up in the afternoon.  The Drop Off Fee will be waived. 

Clients may elect to stay in their car and a staff member will come out to retrieve their pet for their appointment. Call to alert us. 

Please be patient as we are short staffed during this time  

We have suspended the Finance Charge for overdue accounts through April.  

We have created an online prescription refill request for medications purchased at our clinic.  You can find the form under the “Prescription Refill” tab on our website (

You may elect to have your medication refills mailed to you.  Shipping is through USPS and shipping fees start at $8.50

Clients may elect to pay by credit card over the phone

If you feel unwell, please stay home.  If your pet needs assistance, please arrange for a family member or friend to bring them to the clinic. Type your paragraph here.